Our Service


Factory



We have several factories spread through-out in Yogyakarta for Handicrafts and in Jepara for Furniture, which specialize in each of basic raw material for handicrafts also Fueniture that we use for our production Mahogany wood and Teak wood for product Furniture and some material like Rattan, Ceramics, Stones also from clay for our Handicrafts product


Office & Showroom


Our Main Office for Handicrafts located in Yogyakarta and in Jepara for Furniture


Pricing


Price are Ex factory with our standard packaging and marking for Full Container Order, price are FOB Semarang, means trucking fee, ordinary fumigation cost and all local charges will be paid by PT Javaindo Furniture Industries.


Ordering Procedure / Terms of Trade


Our minimum order is 1x20ft container per order, but we accept trial order of US$ 5,000. The orders amount below US$ 5,000 will be charged 5% surcharge. We normally allow 60 working days for production. Order will be commenced based on the confirmation of 40% down payment. The goods are loaded after receiving balance payment. Orders also will be commenced by approval of L/C.


Sampling Policy


Sample transportation and delivery cost would be the responsibility from the buyer. Sample will be produced upon full payment received by our bank.


Product Range


Please visit our website at www.javaindo.comwww.java-crafts.com, and www.javinfurniture.com to view our product ranges.


Quality


For FCL Order we stand by the quality of our products and warranty to replace or credit any item in the unlikely event that there has been a fault in the manufacture or within the packaging that has led to damage (in two weeks’ time after the unloading at destination port). The credit shall be processed inside the presentation of photos showing the faults and also the list of the faulty item details e.g. code, color, and quantity. For LCL or consolidated container order, we are going to responsible until the products are loaded into the truck. We will not be responsible for any mishandlings by courier’s worker or field workers when loading into container or unloading which aren’t done in our factory area.


Service and Your Visit.


We pride ourselves on service. Our friendly and helpful staffs are on-hand to assist where necessary and to make your order with us a success. Please let us know your trip plan and we will be happy to help you arrange the visit. We expect seeing you and having the opportunity to assist you with your order from us.